State Street

Job Description

For our Information Technology department in our company State Street Bank International GmbH in Munich we are looking for a IT Infrastructure Relationship Manager (m/f) – Job ID R-563044.

Major responsibilities

  • Provide support, participate and assist with  coordination of internal and external audits as well as requests for information (RFIs) for infrastructure
  • Act as primary  point of contact for all IT Infrastructure services and requests coming from other IT teams like Client Technology Services (CTS) and Application Development Management (ADM) as well as from external requestors
  • Assist during incident escalations and help navigating between IT support towers as well as assisting fixing incidents when appropriate
  • Help drive business strategies and outcomes as well as  maintain relationships with business contact point
  • Anticipate and recommend established policies, procedures, products, or solutions to improve service
  • Coordinate involvement of infrastructure actors to ensure one face of infrastructure to the business, other requestors and partners in response to requests from the customer
  • Communicating corporate changes

Education, Experience and Skills

  • Bachelor degree in IT related field or equivalent education
  • Several years of experience working in a comparable role within a Financial Services environment
  • Ability to research industry regulations when necessary and to interact with Senior Management
  • Proficiency in German and English
  • Experience in working in an international team with lots of remote and virtual interaction
  • Strong analytical and solid time management skills, able to prioritize
  • Very good communication and interpersonal skills as well as willingness to adapt and work as team


Job Opening ID