TECH Business Partner for CIO CIB Germany(m/f)


As a major financial institution, we strive to think and act in a truly international dimension. We span 50 countries and give growth opportunities to people who share our excitement for constantly building on the diversity of our local roots and strong European presence.
UniCredit Services S.C.p.A. Branch Germany is a legal entity of UniCredit. It provides services in the areas of information and communications technology (ICT), back office and middle office, real estate management, security management and procurement. UniCredit Services ensures that the requirements of the bank and requests from external customers are attended to quickly and effectively.


Tech ensures an innovative and economically sustainable ICT Infrastructure, guaranteeing the Customers quality IT services, thus enabling the Business. The structure is responsible to design coherent and consistent infrastructure architectures, based on Group and UniCredit Services strategy and guidelines, and to lead directly and indirectly the demand of infrastructure services coming from the various ICT factories managing the relationship towards Outsourcers and defining the needs of all technological infrastructures in order to ensure the implementation, maintenance and monitoring.

Tech Demand Mgmt & Business Partners is responsible, among others, for: supporting the Tech Head in the Client relationship for the business in perimeter, interacting with operative functions of customers and with the other UniCredit Services factories; supporting the directly served Clients and the other ICT CSF functions in the definition of yearly project portfolio related to the area in scope (CICT and DICT) and monitoring its utilization; supporting the CSF in the project activities with impacts on ICT matters, fostering the definition of the optimal technology landscape and the right execution in compliance with the company rules and in collaboration with the other structures of Tech, dedicating a specific focal point – Business Partner – acting as link between the different business areas and Tech.


Das erwartet Sie bei uns
The Tech Business Partner leads the relationship with Tech internal customers, and is responsible for:
• Strengthening the relationship between Tech and the CIO CIB & Germany
• Increasing Tech understanding of CIO specific topics and facilitating common/standard solution adaptation and evolution
• Monitoring CIO needs/requests implementation and ensuring Tech focus on business priorities
• Representing Tech towards the CIO CIB & Germany to steer and monitor all topics related to quality, performance and compliance


Das bringen Sie mit
Additional Skills:
• Relevant experience in managing IT Infrastructure projects and Customer Management
• Ability to steer the demand within Tech department
• Aptitude to manage customer satisfaction and to solve associated issues by engaging the relevant team
• Strong Interpersonal and communicational skills
• Able to manage proactively and effectively relationship with diversified stakeholders


Das bieten wir Ihnen
The experience we offer to you
• High exposure to CIB stakeholders and Senior/Top Managers
• Insights on Tech Operations and business model
• Working within an international environment
• Contributing to strategically lead relationship with CIO CIB & Germany



Einsatzort:                    München
Eintrittsdatum:            01.01.19
Beschäftigungsgrad:  Full-time
Bewerbung:                  www.careers.unicreditgroup.eu
Referenzcode:              DE-104-51580947-20181220-102123-EN